About Top-up :

What is Top-up?

Fido Top-Up is your go-to service for seamless airtime and data purchases, as well as bill payments. With the Fido app or our USSD shortcode *998#, you can enjoy a fast and hassle-free way to stay connected. Whether you need airtime or data bundles, Fido Top-Up allows you to buy across all mobil...

How is USSD top-up different from in-app top-up?

There is no significant difference between using our top-up service from the app or using our USSD shortcode *998#. The Fido app allows you to conveniently select the recipient from your contacts list when purchasing airtime or data, which prevents wrongful transfers. On the other hand, using th...

Do I qualify for top-up?

Any registered Fido customer can qualify for top-up. To qualify for top-up, you must; Download the latest version of the Fido App. Register on the Fido App. Completed the KYC process and add payment method in the App.

What is the maximum amount I can top-up?

You can access an airtime top-up limit of up to GH₵100 per transaction daily. The amount of data top-ups available is determined by the network service provider. On the other hand, bill payments offer an unlimited package for customers. By regularly purchasing airtime, data bundles and using the...

What fees and interest apply to my top-up?

Fido maintains a highly transparent fee structure, allowing users to fully review terms within the Fido App. Fido does not charge any fees for using either the app or our USSD shortcode *998# to top-up.

What are the requirements for applying for Top-up with Fido?

To qualify for top-up, you should: You must be a resident Ghanaian (with valid Ghana Card ID). You must be at least 18 years old. You must be a registered and verified Fido customer.